Frequently Asked Questions
1. How to Create an Account
You can create an account by visiting our sign-up page and filling in the required details.
2. Using your Google Account for Login
You can log in using your Google account by selecting the 'Sign in with Google' option on the login page.
3. How To Ask for a formal quotation
You can request a quotation by filling out our request form or contacting our sales team.
4. How will I know if my order is placed successfully
Once your order is placed, you will receive an order confirmation email with the details.
5. How My order will be delivered
Your order will be delivered via our partnered courier services to your provided address.
6. How can I track my order
You can track your order using the tracking link provided in your order confirmation email.
7. Do you offer returns
Yes, we offer returns within a specified period. Please check our return policy for details.
8. Do you offer replacements
Yes, replacements are available for defective or incorrect items.
9. Can I cancel my order
Order cancellations are possible before the order is shipped.
10. What is refund policy
Refunds are processed as per our refund policy, typically within a few business days.
11. How can I pay my Order
You can pay using credit/debit cards, UPI, net banking, or other available methods.
12. What are the NEFT/RTGS details for online payments?
Our NEFT/RTGS details will be provided upon request for secure online transactions.